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ALEX MCCUNE
Healthcare IT Infrastructure Specialist
Location: Rochester, NY
Email: alexmccune1224@gmail.com
Web: alexmccune.dev
LinkedIn: linkedin.com/in/mccune1224
Professional Summary
Healthcare IT Infrastructure Specialist with 3+ years of experience protecting critical systems and patient data across 9 hospitals and 100+ outpatient facilities. Deep expertise in HIPAA compliance, vulnerability management, IAM/RBAC, incident response, and risk assessment. Proven track record maintaining secure, highly available systems with zero security incidents while supporting regulatory audits and disaster recovery operations.
Technical Skills
Security & Compliance
HIPAA Security RuleNIST CSFVulnerability ManagementIAM/RBAC/PAMRisk AssessmentSecurity AuditingIncident ResponseDisaster RecoverySIEM
Systems & Infrastructure
Windows Server 2016-2022Linux (Ubuntu)Active DirectoryAzure ADLDAPVMwareO365ServiceNowITIL
Networking & Cloud
TCP/IPDNSDHCPVLANsFirewall ConceptsNetwork SegmentationAWS (Lambda, EC2, S3)DockerGit
Scripting & Tools
PowerShellPythonBashGoPostgreSQLSQLREST APIsWiresharkNmap
Professional Experience
Application Administrator
University of Rochester Medical Center Rochester, NY Sep 2024 - Present- Execute security patching and vulnerability management on Linux and Windows servers across 9 hospitals and 100+ outpatient locations; maintain HIPAA-compliant infrastructure with zero security incidents
- Manage identity and access management (IAM) lifecycle including user provisioning/de-provisioning, RBAC, and privileged access management (PAM) for clinical and business applications
- Implement ITIL Change Management processes with security-focused risk assessment, ensuring all production changes include rollback procedures and security impact analysis
- Conduct security audits and compliance verification for HIPAA Security Rule requirements, supporting annual risk assessments and regulatory examinations
- Perform disaster recovery testing and business continuity planning, validating data integrity and system availability for critical healthcare applications
- Analyze system security metrics via PostgreSQL and SIEM tooling to identify anomalies, optimize security controls, and enhance threat detection capabilities
- Communicate and coordinate with third-party vendors and service providers to manage security assessments, and ensure contracted services meet organizational security standards and HIPAA requirements
Help Desk Analyst
University of Rochester Medical Center Rochester, NY Jul 2023 - Sep 2024- Performed initial triage on incidents and quick resolutions, escalating to necessary teams per incident response protocols
- Resolved escalated security-related tickets including account lockouts, MFA issues, and access violations while maintaining detailed audit trails
- Created 30+ knowledge base articles on procedures, troubleshooting steps, and escalation protocols, helping reduce mean call time to sub 15 minutes
- Trained new hires on security awareness, password policies, and HIPAA privacy requirements, fostering a culture of security consciousness
Computer Science Lab Manager
Concordia University Irvine Irvine, CA Jan 2021 - May 2022- Administered Windows Server and Ubuntu LDAP infrastructure, implementing security hardening, patch management, and access controls
- Developed automation scripts in PowerShell, Python, and Bash for secure account provisioning, software deployment, and security monitoring
- Managed Active Directory security policies, group policy objects (GPOs), and user authentication mechanisms
Education & Certifications
Bachelor of Science in Computer Science
Concordia University Irvine — Irvine, CA
Aug 2017 - May 2022
Awards & Certifications
Computer Science Student of the Year 2022 CompTIA Security+ HIPAA Privacy & Security Training ITIL v4 Foundation